Terms & Conditions

Welcome to Sajran!
These Terms & Conditions apply to all visitors and customers of www.sajran.com.
By accessing or purchasing from our website, you agree to the following terms:


1. General Conditions

  • Sajran reserves the right to update, modify, or change any terms at any time.

  • By using our website, you confirm that you are at least 18 years old or using the website under adult supervision.


2. Product Information

  • We strive to display accurate descriptions, images, and information.

  • Colors may vary slightly due to screen settings.

  • Product availability may change without notice.


3. Pricing & Payments

  • All prices shown on our website include applicable VAT/taxes (if any).

  • Prices may change at any time without prior notice.

  • Accepted payment methods:

    • Cash on Delivery (COD)

    • Mobile Banking (bKash / Nagad / Rocket)


4. Order Confirmation

  • Orders are confirmed after phone/WhatsApp verification.

  • If we cannot reach the customer, the order may be cancelled automatically.


5. Delivery Policy

  • Standard delivery guidelines apply as per our Delivery Rules page.

  • Delivery time may vary due to location, courier delays, or unforeseen circumstances.


6. Return, Refund & Replacement

  • Our Return Policy applies to all purchases.

  • Replacement depends on product availability.

  • Refunds will be processed only after the product is returned and inspected.


7. Cancellation Policy

  • Customers may cancel before order confirmation.

  • Once shipped, the order cannot be cancelled.


8. Use of Website

You agree not to:

  • Misuse the website for fraudulent activities

  • Copy, reproduce, or redistribute website content without permission

  • Interfere with website security or functionality


9. Intellectual Property

  • All content including logo, images, text, graphics, and designs belong to Sajran.

  • No content may be used or copied without written approval.


10. Limitation of Liability

  • Sajran is not responsible for:

    • Late delivery due to courier/transport issues

    • Wrong address provided by customer

    • Incorrect use of products

  • All products should be used responsibly following instructions.


11. Governing Law

These terms follow the laws of Bangladesh.


12. Contact Information

For queries or customer support:
📧 Email: info@sajran.com
📱 WhatsApp: +8801709026406